ELECTRONICS & INDUSTRIAL SUPPLY CHAIN
The quote-to-order gap, where the margin goes.
RFQs arriving faster than anyone can price them. Franchise reporting assembled by hand. Supplier correspondence that never quite closes. We ran warehouse and logistics operations at Arrow and Avnet — the pattern is familiar, and most of it is fixable.
What we keep finding.
RFQ response time decides the deal, and it’s measured in days. Pricing, availability and lead-time all live in different places, and assembling one quote takes a person half a morning.
Franchise and supplier reporting is manual. Each principal wants a different cut of the same data, monthly, in their own format.
Cross-reference and alternate-part questions go to the same engineer. That knowledge exists in one head and a decade of email.
Backorder and lead-time updates get chased, not pushed. Customers call to ask; nobody proactively tells them.
Today
- RFQ receivedinstant
- Find pricing40 minAcross 3 systems
- Check availability35 min
- Build quote25 min
- Send5 min
After
- RFQ receivedinstant
- Auto-price & check stock60 sec
- Human review10 min
- Quote sentauto
Where we can help.
RFQ intake and quote assembly — extracting requirements, pulling pricing and availability, drafting the quote for human review
Franchise and principal reporting — automated assembly into each supplier's required format
Cross-reference and alternate-part assistant — your own product knowledge, made queryable so it isn't locked in one person
Backorder and lead-time notifications — proactive customer updates instead of inbound chasing
Supplier correspondence handling — routine order status, acknowledgements, and follow-up
Quotation follow-up sequences — systematic pursuit of open quotes instead of ad-hoc memory
Inventory and reorder reporting — exception-based alerts rather than reports nobody reads
Internal knowledge base — product documentation, procedures, and technical references
What we don't work on
We do not touch pricing authority, credit decisions, or contractual commitments. Systems we build draft and prepare; a person approves anything that goes to a customer with a number attached. We do not process supplier-confidential pricing agreements, franchise agreements, or customer credit files through external AI systems. If a workflow needs that data to function, we design a human step around it or we tell you it’s out of scope.
Our pricing is confidential. How does that work?
Structured pricing data stays in your systems and is handled by deterministic logic, not sent to a language model. AI is used for the parts that need language understanding — reading an unstructured RFQ email, drafting correspondence, answering a question about a product. The commercially sensitive numbers move through code, not through a model. We'll show you exactly where the line sits before we build anything.
How this usually starts.
Process Survey
Two to three weeks.
Priced after the session.
Three to five core processes drawn, every opportunity scored on effort and impact, and a costed twelve-month roadmap. You own it whether or not you work with us again.
Team Training
One to two days.
Priced per cohort, not per head.
Your team learns to use AI on their actual work, and leaves with a prompt library built around your processes. Your documents, not demo data.
Build
Three to four weeks.
Priced after the survey.
One to three workflows built, tested, documented and handed over — and where nothing off the shelf fits, a custom application built the same way.
Every engagement is scoped and priced after the session, against work we've both seen. If your problem doesn't need us, we'll tell you, and point you at something cheaper.
Start with ninety minutes.
Book a Process Room Session. We'll draw one process properly and tell you honestly whether AI belongs in it.